Salon Policies

To our valued guests,

The team at Dana Quinlan work hard to provide an exceptional level of service to all of our guests.  We therefore have a number of policies in place to help us with the smooth running of the salon.

Please take a moment to read through our salon policies before your appointment. Thank you.

Deposits & Cancellations

Last-minute cancellations and no-shows have a significant impact on our business so we respectfully ask all clients to pay a 25% deposit for all bookings.  The deposit is 50% for premium services including colour correction, hair smoothing, extensions and wedding hair.  The sum is payable by credit or debit card at the time of booking

If you have to change or cancel your appointment, please give us at least 48 hours' notice to avoid losing your deposit in full.  The deposit is fully refundable if you provide at least 48 hours' notice.

Allergy Alert Testing

If you are new to hair colour at Dana Quinlan or have not had a colour for six months+, please be aware that you will need an Allergy Alert Test (patch test) 48 hours prior to your service. This is essential before we can book you in for your colour appointment.

We look forward to welcoming you into the salon soon and thank you for your understanding.

Dana Quinlan and the Team